How to login to the customer portal without using the magic link.
Every once in a while we get notified that an end user can't access the Outboard (customer portal) via the magic link they received in their email.
This is typically caused by the end users IT team enabling email rewrites. Previously that user would have needed to ask their IT Team to exclude mail coming from appmail.onboard.io and firstname.lastname@example.org. However, we've rolled out the ability to login with codes.
Check out the short video below to learn more: